Conflict in itself is neither good nor bad. Conflict is a problem when it adversely impacts your team’s productivity or team members’ desire to attend scrum meetings.  Conflict is a problem when it results in resentment or hostility or rivalry on your team. High performing teams learn how to manage conflict effectively.  How well do you handle conflict?

If you are curious about how to get better at dealing with conflict, please join us. In this interactive program, participants will explore key skills for navigating differences and conflicts at work.  You will learn a simple four-step protocol to follow for uncovering solutions that can work for all parties involved.  Feel free to bring a real life situation to work on in a small group.

About the speaker:

Pat is an Agile and Executive Coach with FreeStanding Agility. She coaches leaders and teams on how to increase employee engagement, team alignment, and collaboration.  Her work integrates core principles from three key knowledge areas: the agile movement; the neuroscience of leadership research; and conflict resolution and mediation.

Pat’s professional focus is coaching executives on how to cultivate agile leadership within their management teams. Her Emerging Leaders Program is an agile boot camp for executive teams where each participant learns to understand and shift where they resist change, and how to achieve desired results not merely set goals.

Pat Arcady earned a doctorate in Higher Education Administration from the University of Memphis in Tennessee, an MS from Miami of Ohio, and a BA from Marian University in Indianapolis, IN.  She has completed three years of NVC Mediation training, in addition to the 33-hour Dispute Resolution training at the Community Dispute Resolution Center in Cambridge, MA.  Pat is also a licensed consultant for The Results System. She resides in Somerville, MA, which gives her easy access to the city and the beach.